DISCONNECT · SUPPORT CENTER
Before Creating a Support Ticket
Most issues can be resolved in just a few minutes using our troubleshooting guide. Please follow the steps below before contacting our support team.
TROUBLESHOOTING REQUIRED
01 / TROUBLESHOOTING
Try These Steps First
Follow these steps to resolve common loader and installation issues.
01 Open the Troubleshooting Guide
Visit our troubleshooting page to find solutions to common errors and issues.
02 Find Your Error or Issue
Search for your error code or locate the issue you're experiencing.
03 Follow All Recommended Fixes
Try every recommended fix listed for your issue before requesting additional support.
02 / ADDITIONAL SUPPORT
Still Having Issues?
If troubleshooting didn't resolve your issue, our support team can assist you.
Before Contacting Support
01 Create a Support Ticket
Open a support ticket in our Discord server and include your error code or a clear description of the issue.
02 Collect Required Information
If the troubleshooting guide requests logs, screenshots, or other diagnostic information, collect everything requested before opening your ticket.
03 Provide Complete Details
Attach all relevant logs, screenshots, files, and troubleshooting results to your ticket. Providing complete information helps our team resolve your issue faster.
04 Check for Game Updates
If your issue is caused by a game update that is not yet supported, please wait for our team to release an update.
✓ Help Us Resolve Your Issue Faster
Completing the troubleshooting steps and providing all requested information allows our support team to assist you more efficiently.
DISCONNECT · CUSTOMER SUPPORT